Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Times
| Destination | Estimated delivery |
|---|---|
| Hong Kong | 1–3 days |
| United States, United Kingdom, Germany, France and the Netherlands | 7–14 days |
| Canada, Australia, Singapore, Japan and New Zealand | 10–21 days |
Shipping Rates
Shipping is calculated at checkout based on your destination. Free standard shipping is available on qualifying orders — you'll see the threshold in your bag.
Tracking
All orders include a tracking number sent by email once dispatched. You can track your order via the carrier's website.
Customs & Duties
International orders may be subject to customs duties or import taxes, which are the buyer's responsibility. These fees are not included in our shipping rates.
Contact
For shipping enquiries: hello@y2kase.com